Privacy Policy

Sentinel Intelligence Solutions (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you interact with our website, forms, AI systems, and services, how we use it, and the choices you have.

We may collect the following types of information:

• Contact details — name, email address, and phone number you provide through forms or bookings.
• Call and chat data — transcripts, recordings, and metadata from interactions with our AI receptionist and chat assistants.
• Booking details — appointment dates, times, notes, and calendar information.
• Usage data — pages visited, device, browser, and analytics information.

We use your information to schedule consultations, deliver and improve our services, respond to inquiries, send appointment confirmations and reminders, and operate our AI systems on your behalf.

By submitting a form on this site, you agree to be contacted by Sentinel Intelligence Solutions via call, text message, or email. Message frequency varies. Message and data rates may apply. To opt out, reply STOP to any message. For help, reply HELP.

We rely on trusted third-party service providers to operate our business, including calendar and scheduling, CRM, phone and SMS, and analytics platforms. These processors access your data only as needed to provide their services and are obligated to protect it.

We retain your information for as long as necessary to provide our services and meet legal or contractual obligations. Call and chat data may be retained for quality and training purposes. You may request deletion at any time (see below).

Our website uses cookies and similar technologies to operate, remember preferences, and understand usage through analytics. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

You may request access, correction, or deletion of your personal information at any time. To request deletion of your data, email us at contact@sentinelintels.com and we will process your request within a reasonable timeframe.

Questions about this policy? Email contact@sentinelintels.com or call 513-604-1939.